Plus there is a 2 inch crack that allows mosquitos to enter our room like crazy. It was a pure nightmare !! The rooms on the second floor: door to the balcony don't properly close and do not lock. I beg you, do not ever book this hotel !! On the pictures it looks new but only the reception is new. If you do decide to book a tour, do it through someone else. No fruit or water was provided (as promised in the tour guide). Furthermore, the tours you can book through the hostel are quite average - we booked a half day to see the Emerald Pool and the Hot Springs, and the driver ignored us for the entire journey, half of the time we had no idea where we were going to next, what the plan was, what time to meet back etc. We could hear their conversations in our room, and with our TV on. Also, the walls are literally paper thin - to the point where our next door neighbour’s phone was vibrating, and we genuinely thought it was one of ours - we had to knock on the wall in the middle of the night to get them to stop it, just so we could get back to sleep. ![]() However, the beds are rock hard - there is literally no bounce or comfort to them. They were exceptionally knowledgeable about the flight details and times for our departure, and helped us multiple times when planning for our next destination. The staff were so amazing, which has brought this review so high up. I thought it was pretty inconsiderate to barge in the room, turn on the lights, and start chatting from across the room with no regard for the occupants. Check out isn't until 12 and check in until 3pm. Some of us were still sleeping and another occupant was ill. Also on my check our day, cleaning staff came into the room around 9am to clean and flip the vacant beds. Cons: The pub next door blares music every night from 9pm till about 2am and the bass from the music pounds the walls off the dorm. The location is prime, directly across the street from the sea with everything within walking distance. Reception stored my bag after check out for no additional while I further explored. Rented a scooter for the day for 250฿ and they hold your passport during the rental period as a deposit. Reception was helpful and informative with tours, taxi, bike rental etc. Not much of a common/social room just than the outdoor seating (smoking) area. Check in was simple and quick, 500 ฿ cash deposit was required upon check in, and will only be returned if you return the locker key, tower and the receipt. Washrooms were clean, bright and also spacious. Wi-fi signal was strong throughout the facility. The bunks are very well spaced out and the individual curtains provide some privacy. The rooms (dorms) are spacious considering the number of beds. Hilton Playa del Carmen, an All-Inclusive Resort.Hotels near Krabi Starlight Travel and Tour.
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